How to read the Trend Chart?
The Trend Chart displays the percentage of conversations a Topic or Topic Group appeared in out of all conversations in a given period.
This chart is helpful for gauging how much a given Topic or Topic Group is contributing to the overall conversation volume and whether it's trending upwards or downwards.
You will find this widget in the following views:
- Topic View
- Topic Group View
The Chart widget (and all the other widgets) will be subject to any filters applied to the Dashboard view:
- Date range (default: last 30 days)
- Filters (Integration, user attributes, etc.)
The chart data can be viewed in different resolutions:
- Weekly (default)