How to use the Topic Groups Widget on the Dashboard?
The Topic Groups widget on the Dashboard displays the summary of your topic groups.
The Topic Groups widget displays the following metrics:
- Count - the number of unique conversations Topics associated with the Topic Group have appeared in and the difference in Topic Group volume between the current and the previous period
- Ratio - the proportion of conversations the Topic Group appears in and the difference in the proportion of conversations the Topic Group appears in comparison with the previous period
- Net Sentiment - the % difference between positive and negative mentions associated with the Topic Group.